Terms & Conditions – SMS Messaging
Effective Date: 4/9/2026
By opting in to receive SMS (text) messages from Johnson Eyecare (“we,” “us,” or “our”), you agree to the following terms and conditions:
1. Program Description
Johnson Eyecare may send SMS messages to patients and customers for purposes including, but not limited to:
Appointment reminders and confirmations
Appointment scheduling and follow-ups
Billing notifications and account-related messages
Prescription or order updates
Customer service communications
Occasional promotional or marketing messages
2. Opt-In & Consent
By providing your mobile phone number in person, over the phone, or through patient forms, you consent to receive SMS messages from our office.
Consent is not a condition of purchase or receiving services
You may opt in verbally, in writing, or through electronic methods where applicable
3. Message Frequency
Message frequency will vary depending on your interactions with our office (e.g., appointment scheduling, reminders, or account activity).
4. Message & Data Rates
Message and data rates may apply based on your mobile carrier’s terms and conditions. Johnson Eyecare is not responsible for any charges incurred.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP to unsubscribe
HELP for assistance
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
6. Help & Support
If you need assistance, reply HELP to any message or contact us directly:
Johnson Eyecare
Phone: 563-345-2020
Website: https://visionsource-johnsoneyecare.com/
7. Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Please review it here:
https://visionsource-johnsoneyecare.com/privacy-policy/
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
8. Data Security
We take reasonable measures to protect your personal information; however, no method of transmission over the internet or mobile networks is 100% secure.
9. Liability Disclaimer
Johnson Eyecare is not responsible for:
Delayed or undelivered messages
Errors in message delivery
Any costs incurred from SMS messages
Delivery is subject to effective transmission by your mobile carrier.
10. Supported Carriers
SMS services are supported by most major U.S. carriers, but delivery is not guaranteed.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
12. Data use / non-sharing statement
We do not share or sell your phone number to third parties for marketing purposes. Your information is used solely for communication related to your care and services.